TERMS AND CONDITIONS
Terms and Conditions
Please Note: The applicable Terms and Conditions, including, but not limited to, cost, deposit, payments, cancellations, and refunds, may vary from those listed below based upon the specific tour selected by the participant. A copy of the final Terms and Conditions applicable to each participant is available on Icelandx Limited website, Icelandx.com. If a court of competent jurisdiction holds that any provision is invalid or unenforceable, such invalidity will not affect the validity or operation of any other provision and such invalid provision will be deemed to be severed from this Agreement.
Pricing Policy: All costs are per person based on two persons sharing a room unless otherwise noted, quoted in U.S. dollars. When the tours include the use of Super-Jeeps, the price quoted is calculated on the bases of four persons sharing a Super-Jeep unless otherwise quoted. Prices can change up until the tour is fully paid, due to necessary changes in itinerary or price changes outside of IcelandX Limited control, including, but not limited to changes in vendor prices and drastic changes in currency evaluations
Age Eligibility: All persons under age 18 must be accompanied by a parent or legal guardian over age 21 in the same room. Some tours or tour plans may have minimum age requirements—call for more information.
Included in Travel Cost: Accommodations and meals as indicated in the itinerary (B = breakfast, L = lunch, D = dinner). Informational materials and planning documentation, entrance fees, excursions, and sightseeing as noted as included in the itinerary, all gratuities (additional gratuities are welcomed but not required), to the extent noted on final itinerary. Ground transportation as indicated by itinerary during the tour and local guides if noted. Please note: the “B, L, D” notations apply to the period during the Tour, meaning after passengers have arrived in Iceland and before they depart from Iceland unless otherwise stated.
Not Included in Tour Cost: Domestic and/or International airfare, unless so stated in itinerary, activities noted as optional in the itinerary and activities not included in itinerary, even though they may be recommended. Medical expenses, medical insurance and immunizations, baggage/accident/cancellation insurance, personal expenses, including but not limited to room service, laundry, telephone calls, and alcoholic beverages; and any other items not specifically noted as included on tour itinerary or final itinerary.
Deposits, Payments, Cancellations, and Refunds:
Deposits, Payments, Cancellations, and Refunds:
At IcelandX, we understand that plans may change, and we want to make sure our cancellation policy is transparent and fair for all participants. Here are the key details regarding deposits, payments, and cancellations:
1. Payments and Due Dates:
- Deposits: Within 10 days of confirming your itinerary, a deposit is required.
- Final Payment: The final payment is due no later than 90 days before the scheduled departure date.
- Payment Methods: All payments must be made by credit card or wire transfer, unless alternative arrangements have been negotiated.
- Last-Minute Reservations: For reservations made within 90 days of the departure date, full payment is required when the reservation is accepted.
2. Cancellation Policy:
- Written Notice: All cancellation notices must be received in writing, either by mail or email, and will become effective on the date of receipt.
- Scheduled Tours: For Scheduled Tours, the following per-person charges apply for cancellations made prior to departure:
- 91 days or more before departure: Full refund, unless specific penalties are incurred from vendors.
- 90-61 days before departure: 50% of the trip cost is refunded, minus any penalties incurred.
- 60 or fewer days before departure: No refunds are given.
- Custom Tours: For Custom Tours, an initial deposit of $250 is required upon acceptance of the rough itinerary. This initial deposit is non-refundable in case of cancellation. Otherwise, the same cancellation rules apply as for scheduled tours.
3. Additional Notes:
- Policy Validity: The policies specified above are applicable to all IcelandX Trips and participants, unless otherwise stated in communication or the itinerary.
- Revisions Within Cancellation Period: Any changes made within the Cancellation Period, such as a change in departure date or itinerary, are subject to the cancellation policy.
- Airline Tickets: Any airline tickets issued are subject to the refund policy of the carrier.
- Late Arrival/Early Departure: Arriving late or leaving a tour in progress, for any reason, will not result in a refund. Additionally, no refunds will be provided for any unused portions of a tour or activity.
- IcelandX Tour Cancellations: IcelandX reserves the right to cancel preplanned group tours due to insufficient enrollment or concerns for participant safety. In such cases, a full refund will be provided, and in certain circumstances, a credit toward a future IcelandX tour may be offered.