ICELANDX

Terms and Conditions

Please Note: The applicable Terms and Conditions, including, but not limited to, cost, deposit, payments, cancellations, and refunds, may vary from those listed below based upon the specific tour selected by the participant. A copy of the final Terms and Conditions applicable to each participant is available on Icelandx Limited website, Icelandx.com. If a court of competent jurisdiction holds that any provision is invalid or unenforceable, such invalidity will not affect the validity or operation of any other provision and such invalid provision will be deemed to be severed from this Agreement.

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Pricing Policy: All costs are per person based on two persons sharing a room unless otherwise noted, quoted in U.S. dollars. When the tours include the use of Super-Jeeps, the price quoted is calculated on the bases of four persons sharing a Super-Jeep unless otherwise quoted. Prices can change up until the tour is fully paid, due to necessary changes in itinerary or price changes outside of IcelandX Limited control, including, but not limited to changes in vendor prices and drastic changes in currency evaluations

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Age Eligibility: All persons under age 18 must be accompanied by a parent or legal guardian over age 21 in the same room. Some tours or tour plans may have minimum age requirements—call for more information.

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Included in Travel Cost: Accommodations and meals as indicated in the itinerary (B = breakfast, L = lunch, D = dinner). Informational materials and planning documentation, entrance fees, excursions, and sightseeing as noted as included in the itinerary, all gratuities (additional gratuities are welcomed but not required), to the extent noted on final itinerary. Ground transportation as indicated by itinerary during the tour and local guides if noted. Please note: the “B, L, D” notations apply to the period during the Tour, meaning after passengers have arrived in Iceland and before they depart from Iceland unless otherwise stated.

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Not Included in Tour Cost: Domestic and/or International airfare, unless so stated in itinerary, activities noted as optional in the itinerary and activities not included in itinerary, even though they may be recommended. Medical expenses, medical insurance and immunizations, baggage/accident/cancellation insurance, personal expenses, including but not limited to room service, laundry, telephone calls, and alcoholic beverages; and any other items not specifically noted as included on tour itinerary or final itinerary.

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Deposits, Payments, Cancellations, and Refunds:

Cancellation Policy:

 

Deposits, Payments, Cancellations, and Refunds:

 

At IcelandX, we understand that plans may change, and we want to make sure our cancellation policy is transparent and fair for all participants. Here are the key details regarding deposits, payments, and cancellations:

 

1. Payments and Due Dates:

- Deposits: Within 10 days of confirming your itinerary, a deposit is required.

- Final Payment: The final payment is due no later than 90 days before the scheduled departure date.

- Payment Methods: All payments must be made by credit card or wire transfer, unless alternative arrangements have been negotiated.

- Last-Minute Reservations: For reservations made within 90 days of the departure date, full payment is required when the reservation is accepted.

 

2. Cancellation Policy:

- Written Notice: All cancellation notices must be received in writing, either by mail or email, and will become effective on the date of receipt.

- Scheduled Tours: For Scheduled Tours, the following per-person charges apply for cancellations made prior to departure:

  - 91 days or more before departure: Full refund, unless specific penalties are incurred from vendors.

  - 90-61 days before departure: 50% of the trip cost is refunded, minus any penalties incurred.

  - 60 or fewer days before departure: No refunds are given.

- Custom Tours: For Custom Tours, an initial deposit of $250 is required upon acceptance of the rough itinerary. This initial deposit is non-refundable in case of cancellation. Otherwise, the same cancellation rules apply as for scheduled tours.

 

3. Additional Notes:

- Policy Validity: The policies specified above are applicable to all IcelandX Trips and participants, unless otherwise stated in communication or the itinerary.

- Revisions Within Cancellation Period: Any changes made within the Cancellation Period, such as a change in departure date or itinerary, are subject to the cancellation policy.

- Airline Tickets: Any airline tickets issued are subject to the refund policy of the carrier.

- Late Arrival/Early Departure: Arriving late or leaving a tour in progress, for any reason, will not result in a refund. Additionally, no refunds will be provided for any unused portions of a tour or activity.

- IcelandX Tour Cancellations: IcelandX reserves the right to cancel preplanned group tours due to insufficient enrollment or concerns for participant safety. In such cases, a full refund will be provided, and in certain circumstances, a credit toward a future IcelandX tour may be offered.

- Tours Canceled in Progress: If IcelandX cancels a tour in progress, participants will receive a prorated refund. However, if a participant voluntarily chooses to leave a tour in progress, no refund will be provided.

- Participant Responsibilities: Participants who choose not to immediately return to their original point of departure from a canceled tour are responsible for their own travel arrangements, safety, and activities. IcelandX and the Released Parties will not be held liable for any costs, liability, loss, damage, injury, or death arising from such decisions.

- Participant Expenses: Except when IcelandX cancels a tour, the Released Parties and Tour Operator (if applicable) are not responsible for any expenses, including non-refundable expenses, incurred by participants in preparation for a canceled tour or for any additional arrangements made before the scheduled group departure date.

 

We hope this summary of our cancellation policy is helpful. Should you have any further questions, please don't hesitate to reach out to us directly. IcelandX highly recommends that every tour participant purchases Travel Insurance. IcelandX represents Allianz and is happy to quote you a policy for your tour.

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Optional Excursions: If a participant elects to participate in any additional activity or excursion that is not arranged or led by IcelandX, neither the Released Parties nor the Tour Operator shall have any responsibility for or control over the participant’s safety or well-being, and the participant releases and holds harmless the Released Parties and the Tour Operator from any and all costs, liability, loss, damage, injury, or death arising from the participant’s decision to participate in such activity or excursion.

Trip-cancellation insurance is strongly recommended. 

 

Itinerary Changes: The itineraries and accommodations are subject to modification and change by IcelandX.  Every reasonable effort will be made to operate tours as planned, but alterations may still occur after final itineraries are sent.

 

Documentation: Participants are responsible for obtaining any documents required for their participation in the tour such as a valid passport, all visas, vaccination certificates, and any other documents. Failure to obtain documents does not negate the terms and conditions, and any extra costs incurred for rerouting due to travel without the necessary documents will be the participant’s responsibility.

 

Health Requirements: IcelandX reasonably accommodates travelers with disabilities on all of its trips, but not all trips may be suitable for all travelers. Any physical condition, diet, or treatment requiring special attention must be reported in writing when the reservation is made, or as soon as reasonably possible thereafter. Walking and climbing stairs are required in many hotels and airports to board an aircraft and for many excursions.

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Medical Authorization and Coverage: In the event the participant becomes sufficiently incapacitated as to be unable to direct his or her own care, there is no one on the tour who can direct participant’s care, and IcelandX is unable or does not have time to contact participant’s emergency contact, the participant, by registering and paying a deposit for an Excursion, authorizes any medical treatment deemed necessary in the event of any injury or illness while participating in the activity including, but not limited to, X-ray, examination, anesthetic, medical or surgical diagnosis, or treatment and hospital care which is deemed advisable by, and is to be rendered under the general or specific supervision of, any physician and/or surgeon licensed in Iceland and/or the United States, by a duly licensed physician deemed competent to render the necessary care. In addition, the participant certifies that they have medical insurance which will cover personal accidents, medical expenses, medical evacuation, air ambulance, loss of effects, repatriation costs and all other expenses which might arise as a result of loss, damage, injury, delay or inconvenience occurring to the participant, or that in the absence of this medical insurance coverage, the participant agrees to pay all costs of rescue and/or medical services as may be incurred on the participant’s behalf.

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Assumption of Risk: By registering for an Excursion, the participant acknowledges that he/she is aware that travel such as the Tour he/she is undertaking involves potentially dangerous activities, in a remote area of the world, with a risk of illness (including infectious diseases), injury or death which may be caused by forces of nature, illness, or by willful or criminal conduct of third parties or by terrorism. The participant further acknowledges that weather conditions may be severe, adverse and/or unpleasant and that medical services or facilities may not be readily available or accessible or consistent with standards in the United States during some or all of the time during which he/she is participating on the Excursion and that when available may not be of the quality which exists in the United States.

 

Venue and Waiver of Class Action: Any legal action relating to or arising out of this Agreement or any claims shall be commenced exclusively in the courts of the State of COLORADO. THE PARTICIPANT AND RELEASED PARTIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN THE PARTICIPANT’S OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE OR MULTI-CLAIMANT PROCEEDING, OR OTHER COLLECTIVE ACTION (SUCH AS AN ACTION IN THE FORM OF A PRIVATE ATTORNEY GENERAL). EACH PARTY SPECIFICALLY WAIVES THE RIGHT TO TRIAL BY JURY.